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Waste Collection Operative

South Norfolk and Broadland Councils
Place of work:
Ketteringham Depot, Ketteringham
Salary details:
£19,100 - £19,960 per annum
Job term:
Full Time
37 hours per week
Closing date:
31 January 2023 11:30 PM
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Do you have as much enthusiasm as our customers? 


Role Snapshot…

What you could be part of… The Operations team is, amongst other things, responsible for delivering an efficient and effective waste collection service to meet the requirements of both residents and businesses across the District. If you value, the environment, enjoy physical activity and the opportunity to work outdoors, then read on...

Operating from Ketteringham Depot and working as part of a small team the role presents the opportunity to ensure a clean environment, undertake physical activity and the ability to work outdoors. Additionally, there will be the opportunity for career development into a driving role if you display the right aptitude and commitment.

 Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like.  Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.


What you’ll be doing…

  • Empty waste receptacles and collect waste in accordance with the methods and arrangements prevailing and laid down by the Councils. This includes but is not limited to general refuse, recyclable and green waste. The current method of collection involves the deposition of waste into refuse/recycling collection vehicles (RCV).
  • Act and work as part of a team to deliver the services that the Councils require to a high standard.
  • Act and work to meet the prescribed standards and requirements of health and safety. This will include assisting vehicle drivers in the safe manoeuvring of vehicles where appropriate.
  • Act and work in a professional, competent and positive way with customers commensurate with the role.
  • When not allocated to a collection crew, to carry out other duties within the operations service.
  • Work as part of a team to ensure standards, targets and performance indicators for the services are met with a focus on customer needs and continuous service improvement.


You must have… 


Essential Criteria

Essential Skills

Ability to undertake repetitive manual lifting and moving tasks i.e. the emptying of waste receptacles

Ability to work flexibly as part of a team to deliver the service

Ability to follow procedures and accept direction

Demonstrates a working knowledge/ability to meet health and safety and other operational requirements

Have an ability to complete tasks in a defined way as directed


Ability to interact with customers in a positive and professional manner




What’s in it for you…


Why Work For Us?

Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.


Where Are We Located?

Plan your travel route and find out where Ketteringham Depot is located?

Our website has an amazing interactive map showing all our Council sites and the travel and route plan for each.


What Roles Do the Councils Offer?

The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils. Our website has a great graphic showing all our job families and roles within the Councils. From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.


 What Benefits do our Employees Receive?

View all our amazing staff benefits on offer for our employees. Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive. Make sure you stop by to find out more information.


 What Employer Accreditations do we Hold?

The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.


What Wellbeing Support do our Staff Have Access to?

The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home. The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.



Where are we advertising?


Advertising Internally and Externally 

If external, please apply via our website. If internal, please apply via submitting your expression of interest to the relevant recruiting manager, a template for an expression of interest can be found on Connect.


Key Dates


Closing Date

31 January 2023

Interview Dates

6-7 February 2023

*The Councils reserve the right to close the any and all vacancies after one week, if there is judged to be a sufficient number of applications received.


Other Information

If you any questions about the role, then please don’t hesitate to contact the recruiting manager or human resources, who will be happy to answer any questions on the role or the Councils.


Recruiting Manager 

Oliver Smith & Graeme Parke


Recruiting Manager Email




Recruiting Manager Phone

01508 508757 or 01508 508758



HR Team



01508 533995


If you want to learn more about the Councils, then please visit our joint website- South Norfolk and Broadland District Councils Website.


For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.


For information on how we use your data and the Councils Data Protection Policy please have a look at the Councils website.

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